Customer satisfaction in taxi industry.
Tan, Hong Yong.
Wong, Yoke Yee.
Date of Issue2006
College of Business (Nanyang Business School)
This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service.
DRNTU::Business::Industries and labor
Final Year Project (FYP)
Nanyang Technological University