Why consumers do not use phone banking in Singapore: an exploratory study.
Chew, Jane Li Yun.
Neo, Yin Chou.
Toh, Pei Chyi.
Date of Issue2005
College of Business (Nanyang Business School)
To identify the reasons why consumers do not use phone banking and explore the usage distribution of Phone banking in future.
Final Year Project (FYP)
Nanyang Technological University