Employees' contribution on corporate excellence : a case study.
Lim, Pei Lan.
Nor Afidah Ahmad.
Ong, Loke Shing.
Date of Issue2004
College of Business (Nanyang Business School)
A case study was conducted on a hotel to investigate the relationship between employee contribution and financial performance. Employee contribution was defined to comprise of both employee satisfaction and employee capability. Hence their individual relationships with financial performance were investigated. The drivers of employee satisfaction were also examined.
Final Year Project (FYP)
Nanyang Technological University