Comparative study on mobile phone service providers in Singapore.
Chew, Chia Wen.
Ler, Li Kye.
Toh, Li Lu.
Date of Issue2002
College of Business (Nanyang Business School)
This project compares the service quality of 3 mobile phone service providers in Singapore (namely, Singtel Mobile, MobileOne and StarHub) through the use of the SERVQUAL Model.
DRNTU::Business::Industries and labor
Final Year Project (FYP)
Nanyang Technological University