Effect of superiors' emotional intelligence on subordinates' conflict management styles.
Ho, Soon Wing.
Yew, Chor Herng.
Lau, Yin Mei.
Date of Issue2002
College of Business (Nanyang Business School)
This study tested the effect of superiors’ emotional intelligence (EQ) (high EQ vs low EQ) on subordinates’ conflict management styles. The implication of this study is to motivate superiors to improve on their EQ, and to encourage organizations to include EQ assessment in the recruitment of managers.
Final Year Project (FYP)
Nanyang Technological University