Impact of ISO 9000 certification on quality management practices of companies in Singapore : a comparative study.
Chang, Wing Hong.
Chan, Tuck Meng.
Date of Issue2000
College of Business (Nanyang Business School)
The primary objective of this study is to examine the relationship between ISO 9000 and quality management practices and quality results of companies in Singapore. This research replicates the original research done by Subba Rao et al. in the United States, Mexico, China and India by conducting a comparative study in Singapore.
Nanyang Technological University