Knowledge management process : a case study on Hewlett Packard's Dublin inkjet manufacturing organization, Ireland
Krishna Rao, M. V.
Tan, Li Ann
Date of Issue2003
College of Business (Nanyang Business School)
This research seeks to clarify the nature and characteristics of knowledge management and propose a model for practice in terms of a process cycle (knowledge generation, codification, communication and utilisation) and key organizational factors related to it (culture, structure, and technology).
Nanyang Technological University