Direct services : a perspective view of supply chain management in service industry
Siew, Chen Seng.
Date of Issue2001
School of Mechanical and Aerospace Engineering
This paper concerns the supplier management process commonly found in the service industry. It focuses on the importance of Business Purchase Plan, Total Cost of Ownership (TCO), Contract Drafting/ Negotiation/ Administration, Supplier Value Added and Supplier Risk Management and how each of these elements compliments each other in managing the suppliers.
DRNTU::Engineering::Industrial engineering::Supply chain
Nanyang Technological University