Theory of constraints : an application to the service industry
Date of Issue2003
School of Mechanical and Aerospace Engineering
A case study of a Singapore IT Systems integration services company was undertaken to determine the relevance of Theory of Constraints (TOC) for identifying the factors that were limiting its growth and constraining the company from performing optimally. For a services company, the constraining factors are usually systematic and non-physical.
DRNTU::Engineering::Industrial engineering::Engineering management
Nanyang Technological University