Process re-engineering of airfreight export operations.
Chow, Yew Sun.
Date of Issue2000
School of Mechanical and Aerospace Engineering
The development of Singapore as a major Logistics Hub is one of the pillars of Singapore's economic competitiveness initiatives and the airfreight industry, especially the export operations, plays a dominant role in this development. This fact is predicated on Singapore's position as a major manufacturing base for high technology products and the concomitant trends that is the quintessential of such industries: JIT; small shipments; more frequent shipments; CRM which hinges on quicker response to customer orders.
Nanyang Technological University