A study on balanced scorecard for private educational institutions in Singapore.
Chan, Kim Min.
Chan, Eleanor Ke Jing.
Tay, Wen Si.
Date of Issue2011
College of Business (Nanyang Business School)
This study aims to design a Balanced Scorecard (BSC) for Private Educational Institutions in Singapore. The BSC can be used as a generic framework for performance assessment and strategic management for these organizations. The paper also provides a fresh perspective of incorporating business sustainability in the designed BSC. Design/methodology/approach: The methodology of this study includes literature review and empirical studies comprising of industry interviews and questionnaire surveys. Findings: The findings of this study include a BSC with detailed key performance indicators (KPIs) customized for Private Educational Institutions. Originality/value: This paper presents a BSC with its framework and detailed KPIs customized for use by Private Educational Institutions in Singapore.
Final Year Project (FYP)
Nanyang Technological University