A qualitative study of information seeking and use in the professional workplace context : using the sense-making approach.
Cheuk, Bonnie Wai-yi.
Date of Issue2000
School of Computer Engineering
Although many researchers agree to the importance of adopting a "situational" approach to study information seeking and use, what they mean by "situational" differs. Most user studies define "workplace domain" as a "situation", and expect to find constancies of information needs, information seeking and use behaviors for people belonging to the same workplace domain across time. This study aims to adopt an alternative "situational" perspective, by studying individual's information seeking and use behaviors as embedded in time, and examine how these behaviors change as situations change.
DRNTU::Engineering::Computer science and engineering::Information systems::Information storage and retrieval
Nanyang Technological University