Knowledge management in the public sector: case study of civil service college in Singapore.
Yeo, Ming Mei.
Date of Issue2002
Wee Kim Wee School of Communication and Information
This thesis proposes the establishment of a good communication strategy at the onset of the implementation process, which would help to counter any cultural negativity against change and be used as a tool to solicit maximum buy-in and support from the senior management an staff alike. The main focus of this thesis is to explore the potential of employing an effective communication strategy.
DRNTU::Library and information science::Knowledge management
Nanyang Technological University