Case study of knowledge management at Singapore General Hospital.
Yap, Rosalind Fui Chin.
Date of Issue2003
Wee Kim Wee School of Communication and Information
Knowledge is the strategic asset of an organisation which provides the sustainable competitive advantage. The most valuable knowledge is the tacit knowledge that remains hidden, undocumented and untapped in the mind of individual employees. This project explains how a small department of Singapore General Hospital, the Vascular Laboratory can be used as a case study to demonstrate the kind of tacit knowledge involved and the difficulties associated with its characteristics. It will focus on the capture, storage, archive and sharing of knowledge.
DRNTU::Library and information science::Knowledge management
Nanyang Technological University