Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
Seah, Herman Guan Hong.
Date of Issue2002
Wee Kim Wee School of Communication and Information
This study assessed the KM readiness in a local SME in Singapore. The study assumed the form of a survey that was administered to employees within the SME. The study concluded that it is important to consider KM development within the unique context of a company.
DRNTU::Library and information science::Knowledge management
Nanyang Technological University