Application of ISO 9000 in construction firms operating in Singapore : an assessment of its characteristics and effectiveness
Lim, Eng Joo.
Date of Issue1997
Centre for Advanced Construction Studies
The author believes that construction firms operating in Singapore have become more aware and able to accept the idea of the importance of quality since the introduction of ISO 9000 Quality Management System. The shift of their attitude and priority reflected that they were going through the phases of reforms and transformation, to cope with new challenges.
DRNTU::Engineering::Civil engineering::Construction management
NANYANG TECHNOLOGICAL UNIVERSITY