Knowledge management in a financial institution.
Tan, Justine Tino Hai San.
Date of Issue2004
Wee Kim Wee School of Communication and Information
In the financial services sector, an organisational Knowledge Management (KM) strategy becomes an essential platform for sustaining core business capabilities and harnessing the capacity for innovation. This study intends to find out if the Financial Institution has the systems, tools and processes in place that further KM.
DRNTU::Library and information science::Knowledge management
Nanyang Technological University