Critical success factors of the CAAS passenger service charge system.
Kwek, Wee Heng.
Loong, Wei Chuen.
Tong, Chih Chong.
Date of Issue2000
College of Business (Nanyang Business School)
An examination into the success of the Passenger Service Charge System of the Civil Aviation Authority of Sinagpore using the DeLone & McLean's model of success and the CSF methodology.
DRNTU::Business::Industries and labor
Final Year Project (FYP)
Nanyang Technological University