IT amenities in Singapore hotels and business travellers' satisfaction.
Cheah, Sin Yi.
Goo, Yen Peng.
Date of Issue1998
College of Business (Nanyang Business School)
The objectives of this research are to measure the satisfaction and importance levels of the IT amenities in the Singapore hotel industry, to determine the relationship between demographic factors and business travellers' satisfaction level and last but not least, to provide recommendations to the hotels with regard to their future directions.
Final Year Project (FYP)
Nanyang Technological University