Cultural mapping of TQM.
Kong, Benson Yew Hong.
Tan, Elsie Khim Khim.
Date of Issue1999
College of Business (Nanyang Business School)
In this research, we are looking into one of the many suggested hurdles of TQM. We are finding out whether the culture of Singapore may be a cause of slow growth to the implementation of this management style. We carried out a questionnaire survey to tap into the views of future and current employees. The questionnaire is structured in a way that will enable us to map the Singapore culture to the TQM culture. The questionnaire is structured in the viewpoint of TQM.
DRNTU::Business::Operations management::Total quality management
Final Year Project (FYP)
Nanyang Technological University