Assessing service quality of E-commerce from the perspective of service providers.
Hau, Khee Wee.
Pang, Seng Hwee.
Sng, Kia Wee.
Date of Issue2000
College of Business (Nanyang Business School)
Exploratory research into the service quality and operational benefits of E-commerce from the perspective of service providers
DRNTU::Business::International business::Retail::Computer networks
Final Year Project (FYP)
Nanyang Technological University