An investigation of Singaporeans' intention to use government sponsored online feedback channels.
Hua, Stephanie Peijun.
Loh, Zhi Wei.
Tan, Kok Kuan.
Date of Issue2005
Wee Kim Wee School of Communication and Information
Promoting the use of online feedback channels is an important component of the Singapore government’s strategy to foster an active citizenry. While building on an earlier e-government survey (Li, Detenber, Lee, & Chia, 2005), this study aims to identify the main factors influencing the use of online feedback channels. This study has integrated the theory of planned behavior (TPB) with the technology acceptance model (TAM), attitude toward target and political internal efficacy.
DRNTU::Social sciences::Communication::Audience research
Final Year Project (FYP)
Nanyang Technological University